Lease & Subscription Merchant FAQs

Lease & Subscription Merchant FAQs
Find answers to your most common questions about RhynoFinance subscription agreements, equipment issues, and account management.
Contact Support
What happens to my subscription agreement if I sell my business?
It is possible to transfer or assign the subscription to a new owner, depending on the circumstances. Please e-mail your request for Transfer and Assumption paperwork at Support@rhynofinance.com You will typically receive a response within 24-48 hours (excluding weekends). Please be aware that the new owner will be assessed a $150 assumption fee that will be charged once the transfer takes place.
I’d like to cancel my subscription, what are my options?
Subscriptions are non-cancelable agreements. At any time during the term of your subscription (before maturity of the initial term), you may contact Swoop Finance for a quote to buyout the remainder of your term at  Support@rhynofinance.com and reference your Application Number. You will typically receive a response within 24-48 hours (excluding weekends).
Contact RhynoFInance Directy via email or phone if you need any of these
Letter of Satisfaction of agreement paid-off (response within 24-48 hours excluding weekends).
Defective equipment if you have Replacement Warranty otherwise contact your payment partner directly
Equipment Upgrade
Bank account changes
Copy of my subscription agreement